Have you ever come across the saying "Just because you can, doesn't mean you should"?

Surprisingly, this maxim isn't as prevalent as it should be in the IT sector. Too often, we as technicians are more concerned with pleasing the customer than doing right by the customer. 

For Example: 

One of my clients recently sought to install Costco video cameras across their business premises, accessible from his cell phone. This might sound convenient, but the alarms of security experts are ringing for a reason.

Cheap surveillance systems are notorious for their vulnerabilities and built-in backdoors.  If I were to install such a system and grant it internet access, I'd be giving an unknown group from a foreign country direct, unsecured access to his network. Eww. 

That's like giving your house keys to a knock-off watch vendor.  It may indeed be a good copy of a Rolex, but you shouldn't give that guy rights to visit whenever and do whatever he pleases. 

There was something else to consider, cameras are notorious for hogging networks.  Streaming video takes up the vast majority of data use, and if not setup properly, can slow an otherwise reliable network to a crawl.

So I told the client no.  In the end, he paid for a separate internet connection specifically for those cheap cameras.  Suddenly, those cheap cameras weren't so cheap after all. 

As an IT professional, my role involves meticulously evaluating every aspect of a project before presenting a solution to the client. The solution must meet several criteria:

- It should be reasonably priced.

- Installation, testing, and tuning must be completed before the deadline.

- My team and I should be capable of providing support.

- The solution must be reliable, secure, and fully patched.

- It should align with the client's best interests.

- Comprehensive documentation is essential.

 Unlike some technicians, we take pride in delivering a solid, secure, reliable service to our clients.  Note, I didn't say expensive. More often than not, the pricey solution is a ripoff as well.  Just like the proverbial Goldilocks, it's our job to get it just right. 

Thanks For Reading, 

- B